We are closed for winter holidays from 24/12/2018 to 07/01/2019.

Placing online orders is still possible. We will start shipping again on 08/01/2019.

Please note: Orders received until 20/12/2018 at 2:00 pm MEZ will be sent before our company holidays.


Bank wire transfer:    
IMPORTANT for foreign bank transfer: Unfortunately, we must subsequently invoice banking charges that are retained from the amount of payment due to missing information on SWIFT + IBAN. Also, we do not accept to share charges! Should sharing of charges be preset in your payment order, please explicitly exclude those.

Credit cards:
We accept Visa and MasterCard credit cards in US-Dollar and EURO currency. Credit card is only possible if the order is done within our onlineshop.

(Paying with paypal is only possible if you make the order through our onlineshop)Please note: Paypal charges high fees for international transactions. We partially charge this fees. Therefore large orders might be cheaper when paid by creditcard or wire transfer. The fees for paypal are as follows:

2.50% of net merchandise value:
Europe (Non-EU-Countries), Asia, South America, Australia/Oceania, Africa

2.50% of net merchandise value:
North America

For transactions from EU-Countries there are no paypal fees!

Crossed cheques: 
Are not accepted!

Delivery to NON-EU-Countries is VAT- exempt. Only if you should not yet have logged into your customer account, the prices are displayed to you plus or including the statuary value added tax amounting to 19%.Please note, that your customs authority may collect taxes and customs upon import. Should you be unaware of the amount of charges incurred, we recommend you inform yourself at the authority in charge (customs, finance authority etc.) in your country prior to placing an order.

If an already ordered and paid product is not available, the overpayment will be refunded. Please note that this procedure can take up to 14 days.